Contact us

Do you have any questions, ideas, or would you like more information?

If your question is not covered on our information pages, or if something is unclear, please send an email to service@selmaya.com. Please include your name, phone number, and city of residence. If you are contacting customer service regarding a problem, please feel free to attach photos of the product.

Customer Service - Opening Hours:

Monday to Friday: 09:00 - 17:00.

Saturday: 10:00 - 18:00.

Closed on Sundays.

Frequently Asked Questions:

How long will it take to receive my package?

Please note that it takes us an average of 3 to 7 days to process your order before it is shipped. We do our best to ship your order as quickly as possible! Once shipped, the estimated delivery time is 14 to 30 days, depending on the country or region. Please note that holidays may affect delivery times.

What are the return policies?

We will process your refund once we have received your return and inspected the condition of the products. Please return the product within 14 days of receipt.

How can I contact you about my order?

You can contact us by email at service@selmaya.com or by using the form on this page.

Do you have any questions or comments? We are happy to help.